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Frequently Asked Questions (FAQs)

Scribe Medix is an innovative AI-powered solution designed to streamline and automate the process of documenting patient interactions, saving healthcare professionals time and enhancing their focus on patient care.

Scribe Medix operates silently in the background during patient visits, transcribing conversations in real time. It identifies key medical information and generates accurate clinical notes, ensuring streamlined healthcare processes.

Scribe Medix offers numerous benefits, including improved efficiency, accurate documentation, reduced administrative burden, enhanced patient engagement, optimized workflow, and more time for work-life balance.

Yes, patient data security is a top priority. Scribe Medix is designed with robust security measures to protect patient confidentiality.

Yes, Scribe Medix is trained to understand medical terminology and context, ensuring accurate transcription of medical conversations.

Scribe Medix is compatible with various devices, including smartphones, tablets, and computers. It offers flexibility to use the device that best suits your practice.

No, Scribe Medix operates autonomously in the background, allowing healthcare professionals to focus on patient care without needing constant monitoring.

Yes, you have the option to review and edit the notes generated by Scribe Medix to ensure accuracy and include any additional information you deem necessary.

Getting started with Scribe Medix is simple. Contact our team to discuss your needs, and we'll guide you through the setup process, ensuring a smooth transition to automated documentation.

We accept major credit cards, including Visa, MasterCard, and American Express.

Yes, we offer a 7-day free trial that provides full access to our Standard Plan features, allowing you to experience the benefits of Scribe Medix before committing.

No, there are no setup fees associated with any of our plans. You'll only pay the subscription cost.

No, Scribe Medix subscriptions are intended for individual use only. Each subscription is meant for one user, ensuring data security and privacy. If multiple users in your practice wish to use Scribe Medix, we recommend obtaining separate subscriptions for each individual. This allows us to provide dedicated support and maintain data integrity for each user.

We offer comprehensive support via email and chat. Our support team is available to assist you with any questions or issues you may encounter.

Yes, you can export your data in a variety of formats, ensuring you have access to your information whenever you need it.

Scribe Medix directly enters notes into the appropriate fields of your EMR system without the need for uploads or attachments, ensuring seamless integration and workflow.

Scribe Medix's integration with Athenahealth streamlines the documentation process by automatically capturing and entering medical notes directly into the corresponding fields in the Athenahealth EMR system. This seamless integration helps reduce administrative burdens, minimize errors, and enhance overall workflow efficiency.

Scribe Medix securely transfers data directly into Athenahealth’s EMR system in real-time. This ensures that all patient interactions are documented and updated instantly, keeping patient records up-to-date without manual data entry.

The setup process for integrating Scribe Medix with Athenahealth is designed to be straightforward and user-friendly. Scribe Medix offers support and guidance through the setup phase to ensure a smooth integration experience for healthcare providers.

Yes, Scribe Medix is committed to the privacy and security of patient data. We sign business associate agreements in accordance with HIPAA requirements and adhere to all necessary administrative and technical safeguards. We use industry-standard encryption and security protocols to protect your data. However, it's important to note that HIPAA compliance also depends on users following their obligations when using the product.

Scribe Medix enhances patient care by saving providers up to two hours of documentation time daily, reducing errors, and allowing them to focus more on their patients during visits. This efficiency helps providers complete Progress Notes promptly and finish their workday at the office, ultimately improving the quality of care they deliver.
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